Privacy Policy

What MedicsAssist collects, why it is collected, and the choices you have over your information.

Last updated August 2026

MedicsAssist does not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Collected

MedicsAssist collects information you choose to share and a small amount gathered automatically when you visit.

  • Name, email address, phone number and account password
  • Details you include in messages, such as current coverage, doctors or medicines
  • Your consent choices for text messages and email
  • Browser type, device details, pages viewed and general location based on IP address

How Information Is Used

Information is used to provide and improve the service, including to:

  • Answer your questions and prepare Medicare plan comparisons
  • Create and maintain your account
  • Send service updates, enrollment reminders and messages you agreed to receive
  • Keep the site secure and understand how visitors use it
  • Meet legal and regulatory obligations

Text Messages and Email

Text messages and emails are sent only in line with the consent you gave. You can reply STOP to end text messages or HELP for assistance, and every marketing email includes a way to unsubscribe. Mobile numbers and consent records are not shared with third parties for their own marketing.

When Information Is Shared

Personal information may be shared only in limited situations:

  • With service providers that host the site, deliver messages or store data on behalf of MedicsAssist, under confidentiality obligations
  • With an insurer or plan when you ask for help applying or enrolling
  • When required by law, court order or to protect the rights and safety of others

Cookies and Similar Tools

The site uses cookies and similar technologies to remember preferences, keep you signed in and measure traffic. You can block or delete cookies in your browser settings, though some features may not work as intended without them.

How Information Is Protected

Reasonable administrative, technical and physical safeguards are used to protect personal information, including encrypted connections and restricted access. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

How Long Information Is Kept

Information is kept only as long as needed to provide the service, maintain records of consent, resolve disputes and meet legal requirements. After that, it is deleted or made anonymous.

Your Choices and Rights

Depending on where you live, you may have the right to:

  • Request a copy of the personal information held about you
  • Ask for corrections to information that is inaccurate
  • Ask for your information to be deleted
  • Withdraw consent to text messages or marketing email at any time

To make a request, use the contact details at the end of this policy.

Children

The site is not directed to children, and MedicsAssist does not knowingly collect personal information from them. If such information is found to have been collected, it will be deleted promptly.

Updates to This Policy

This Privacy Policy may change as the service or the law changes. The date at the top of this page reflects the latest revision, and continued use of the site means you accept the updated policy.

Contact Information

Questions or requests about this Privacy Policy can be sent to MedicsAssist using the details below.